Employees of medical technology companies with customer contact, especially field service, office service, marketing/product management and service for training medical device advisors,
The training of employees as medical device consultant is required according to § 83 MPDG, if the individuals provide medical professionals with technical information about medical devices or instruct them in the proper handling of such devices.
The requirements, tasks and responsibilities are precisely defined in the Medical Devices Medical Device Law Implementing Act (MPDG). They apply both to permanently employed medical device advisors and to those who work as independent sales representatives in the distribution of medical devices. This includes not only sales representatives, but all employees with customer contact (including in-house sales and service) when they provide information about the company’s products. If a company or the medical device advisor does not meet these requirements, they may face a fine.
The MPDG dictates that medical device advisors must undergo regular training.
In addition to complying with legal requirements, medical device advisors can provide better advice to their customers and thus contribute to the success of the company. Knowledge of regulatory procedures and their compliance reduces risks and thus supports the long-term success of the company.
The medical device advisor training can also be conducted with a focus on in vitro diagnostics (IVDR).
In the in-house seminar, the company’s products can be specifically looked at and sales questions, e.g. on briefing, can be answered.
The seminar ends with a test (multiple choice). All participants who have passed will receive a certificate „Medical device consultant according to § 83 MPDG“.